Privacy Policy
At E-ServiceQuest, we take your privacy seriously and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our platform, you agree to the terms and practices described in this policy.
Information We Collect:
- Personal Information: We may collect personal information, such as your name, email address, phone number, and other relevant details when you voluntarily provide them during the registration or account setup process.
- Usage Information: We may collect non-personal information about your interactions with our website and platform, including IP addresses, device information, browser type, and usage patterns.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience, personalize content, and gather information about your browsing activities. You can manage your cookie preferences through your browser settings.
Use of Information:
- We use the information we collect to provide and improve our services, respond to inquiries and requests, facilitate communication between homeowners and vendors, process payments, and enhance the overall user experience.
- We may also use your information to send you relevant notifications, updates, and promotional materials about our services, subject to your consent where required by applicable laws.
- We may aggregate and anonymize non-personal information for statistical and analytical purposes.
Data Sharing and Disclosure:
- We may share your personal information with vendors or service providers who are involved in fulfilling work orders or providing related services on our behalf. These third parties are contractually obligated to protect your information and use it only for the purposes specified.
- We may disclose your information when required by law, court order, or governmental regulation to protect our rights, safety, or the rights, safety, or property of others.
- In the event of a merger, acquisition, or sale of our company or its assets, your information may be transferred to the acquiring entity or third parties involved in the transaction.
Data Security:
- We employ industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
- However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
Third-Party Websites and Services:
- Our website and platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy:
- Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
Updates to the Privacy Policy:
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates.
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us using the provided contact information. Your continued use of our website and services constitutes your acceptance of this Privacy Policy.